The Big Rock Casino - Refund Policy

Refund Policy
Effective Date: August 1, 2024

At Big Rock Sweeps, we aim to provide a transparent and fair policy regarding refunds and chargebacks. Please read the following carefully to understand our terms.

Refunds
As a sweepstakes website, we do not offer refunds for entries or purchases. All transactions on our platform are considered final.

Chargebacks
In the event of a chargeback initiated by the customer, Big Rock Sweeps reserves the right to suspend or ban the associated account.
Chargebacks can lead to additional fees, and any costs incurred by Big Rock Sweeps as a result of the chargeback will be the responsibility of the account holder.

Account Suspension
If a chargeback is initiated, Big Rock Sweeps may suspend the associated account pending investigation.
During this period, the account holder may be restricted from participating in current or future sweepstakes.

Contact Information
If you have any questions or concerns about our refund and chargeback policy, please contact our customer service team:
Email: bigrocksweeps@gmail.com
Changes to the Policy

Big Rock Sweeps reserves the right to update, change, or modify this policy at any time. Any changes will be effective immediately upon posting on our website.